Why we all sell code with bugs
Thursday, May 25, 2006, 10:59 PM - Apt-get Install
Eric Sink in The Guardian
The world's six billion people can be divided into two groups: group one, who know why every good software company ships products with known bugs; and group two, who don't. Those in group 1 tend to forget what life was like before our youthful optimism was spoiled by reality. Sometimes we encounter a person in group two, a new hire on the team or a customer, who is shocked that any software company would ship a product before every last bug is fixed.
Every time Microsoft releases a version of Windows, stories are written about how the open bug count is a five-digit number. People in group two find that interesting. But if you are a software developer, you need to get into group one, where I am. Why would an independent software vendor - like SourceGear - release a product with known bugs? There are several reasons:
· We care about quality so deeply that we know how to decide which bugs are acceptable and which ones are not.
· It is better to ship a product with a known quality level than to ship a product full of surprises.
· The alternative is to fix them and risk introducing worse bugs.
Sure. May I add: because every time you fix your own bugs you can sell the product again. Or sell the patches.
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